This Refund Policy outlines the conditions under which refunds may or may not be issued for services purchased from AteexCloud ("Company", "we", "our", "us"). By purchasing any service, you agree to this policy.

1. Refund requests must be submitted within 24 hours of the initial payment.
2. Refunds apply only to first-time purchases of eligible services.
3. Renewal payments are non-refundable.
4. Refunds are not automatic and must be requested through the official support ticket system.

Refunds may be denied if:

• The service has been used for abusive or illegal activity
• Resource abuse has been detected
• A chargeback has been filed
• The request is made after 24 hours
• The account has been suspended for violation of policies

We reserve the right to investigate usage before approving any refund.

Approved refunds will:

• Be issued to the original payment method
• Be processed within a reasonable timeframe
• Exclude transaction fees where applicable

We are not responsible for delays caused by banks or payment processors.

1. Services must be canceled through the client area before the renewal date.
2. Failure to cancel does not automatically qualify you for a refund.
3. Cancellation does not reverse previous charges.

We reserve the right to:

• Request identity verification
• Delay service activation
• Cancel suspicious orders
• Deny refunds for high-risk transactions

Fraudulent activity will result in permanent account termination.